Karla Rangel

Message

Intro

Milan, Italy

Studied law at Universidad de Oviedo

Studied law at Universidad Mexicana

Joined May 13, 2021

Skills

Languages

Spanish

Native or Bilingual

English

Fluent

Italian

Fluent

French

Basic

About

I have more than 10 years of work experience in various roles, and have always focused on customer care. Thanks to my work experience and having international work experience, I have matured my adaptability and flexibility. Always proving to be reliable, friendly and helpful. I have developed excellent communication, organizational and teamwork skills in terms of collaboration for problem solving. I am focused on analysis, problem solving and multitasking. Able to work in an environment of constant change where punctuality and compliance with different deadlines are essential requirements.

Experience

Arvato services

Jan 2020 – Dec 2020

milano

Customer service e-commerce

Customer support for an international organisation. Customer support in different languages such as: Italian, English and Spanish. Customer support in relation to orders, shipments or complaints, analysis and resolution of problems and organization with other technical intervention services. Accurate management of the customer database in SAP and other systems.

DAP ABOGADOS

Feb 2016 – Feb 2017

Oviedo, Spain

ATTORNEY INTERNSHIP

Resolution of legal problems, processing of legal actions and complaints, monitoring and application of laws and jurisprudence, management of organizational agendas, customer care, participating in trials.

Education

Universidad de Oviedo

Sep 2015 – Feb 2017

Master degree in law, law

Universidad Mexicana

Jul 2008 – Jul 2012

Law degree, law