I'm a previous Claims Staff with 6 years of experience
Experience
Pioneer Insurance & Surety Corporation
Jun 2018 – Nov 2024
Philippines, Makati
Claims Staff Assistant
Established positive relationships with customers and other staff members.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Assisted with onboarding new staff members, providing orientation and support.
Fortune Life Insurance Co., Inc.
May 2013 – Sep 2017
Philippines, Makati
Group Administration Clerk
Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
Maintained filing system and organized customer documents for easy retrieval of information.
Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection
Education
Universidad De Manila
– Apr 2013
Bachelor of Science in Business Administration Major in Human Resource Development Management