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Karoline Zanetti

Customer Service Specialist | CRM

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Intro
Brazil
Studied Science at Faculdade do Centro Oeste Paulista
Studied Science at University of Passo Fundo
linkedin.com/in/karoline-zanetti-1a3289222
Joined June 12, 2023

Skills

Languages

English
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Fluent
Portuguese
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Native or Bilingual
Italian
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Intermediate
About
I am actively seeking new opportunities that align with my passion for education, strong communication skills, and diverse background. With a solid foundation in teaching, research, and project management, I am eager to apply my expertise to a new professional environment. Seeking a position that allows me to contribute to education, engage with diverse populations, and utilize my language skills and organizational abilities, I am excited to embark on a new career path that combines my knowledge and interests. Open to challenging roles that foster growth and learning, I am ready to make a meaningful impact in a new job. With a diverse educational background and practical experience in education, science, and communication, I bring a strong foundation to my professional pursuits. I hold a postgraduate degree in Nuclear Medicine and Radiotherapy, along with a bachelor's degree in Physics. I have gained practical experience as an Assistant/Secretary, intern in both elementary and high schools, and Project Fellow in computer science and physics. Additionally, I have expanded my language skills and cultural understanding through the Go Au Pair program. Proficient in multiple languages and skilled in Microsoft Office and graphic design, I possess a range of valuable skills for various roles.
Experience
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Go Au Pair
Feb 2021 – Apr 2023
New Jersey, United States
Au Pair
-Expanded language skills and demonstrated adaptability, open-mindedness, and resilience while living abroad, while gaining a deeper understanding of American customs, traditions, and societal dynamics -Enrolled in select college courses to enhance personal and professional development
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Go Au Pair
Feb 2020 – Apr 2023
New Jersey, United States
Au Pair
-Expanded language skills and demonstrated adaptability, open-mindedness, and resilience while living abroad, while gaining a deeper understanding of American customs, traditions, and societal dynamics -Enrolled in select college courses to enhance personal and professional development
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Elizeu Hairstylist
Feb 2020 – Aug 2021
Brazil
Virtual Assistant
-Orchestrated efficient office correspondence and streamlined communication channels internally and for the customer -Demonstrated expertise in virtual collaboration and time management by creating visually captivating graphics for social media and marketing -Utilized analytical skills to interpret customer data, identify trends, and generate actionable insights to drive growth while proactively monitoring and analyzing social media metrics to optimize engagement and drive results
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Elizeu Hairstylist
Feb 2020 – Aug 2021
Brazil
Virtual Assistant
-Orchestrated efficient office correspondence and streamlined communication channels internally and for the customer -Demonstrated expertise in virtual collaboration and time management by creating visually captivating graphics for social media and marketing -Utilized analytical skills to interpret customer data, identify trends, and generate actionable insights to drive growth while proactively monitoring and analyzing social media metrics to optimize engagement and drive results
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University of Passo Fundo
Apr 2019 – Dec 2019
Brazil
Extension Project Fellow (Computer Science)
-Pioneered and multiplied usage of Scratch Software to enhance and enrich the educational experience for elementary school students in public schools -Customized a lesson plan focused on the fundamentals of coding, fostering an engaging and interactive teaching approach that nurtured creativity and problem-solving skills
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University of Passo Fundo
Apr 2019 – Dec 2019
Brazil
Extension Project Fellow (Computer Science)
-Pioneered and multiplied usage of Scratch Software to enhance and enrich the educational experience for elementary school students in public schools -Customized a lesson plan focused on the fundamentals of coding, fostering an engaging and interactive teaching approach that nurtured creativity and problem-solving skills
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University of Passo Fundo
Apr 2019 – Dec 2019
Brazil
Extension Project Fellow (Computer Science)
-Pioneered and multiplied usage of Scratch Software to enhance and enrich the educational experience for elementary school students in public schools -Customized a lesson plan focused on the fundamentals of coding, fostering an engaging and interactive teaching approach that nurtured creativity and problem-solving skills
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University of Passo Fundo
Apr 2019 – Dec 2019
Brazil
Extension Project Fellow (Computer Science)
-Pioneered and multiplied usage of Scratch Software to enhance and enrich the educational experience for elementary school students in public schools -Customized a lesson plan focused on the fundamentals of coding, fostering an engaging and interactive teaching approach that nurtured creativity and problem-solving skills
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University of Passo Fundo
Feb 2017 – Feb 2018
Brazil
Extension Project Fellow (Physics)
-Developed and improved the science curriculum to deliver a more positive and engaging experience for the students -Conducted literature reviews and analyzed educational materials related to scientific subjects, collecting data and evaluating the effectiveness of teaching methodologies
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University of Passo Fundo
Feb 2017 – Feb 2018
Brazil
Extension Project Fellow (Physics)
-Developed and improved the science curriculum to deliver a more positive and engaging experience for the students -Conducted literature reviews and analyzed educational materials related to scientific subjects, collecting data and evaluating the effectiveness of teaching methodologies
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University of Passo Fundo
Oct 2017 – Nov 2017
Brazil
Event Manager
-Spearheaded the planning and execution of various events, overseeing logistics, schedules, and cross-functional teams to deliver highly impactful experiences -Exemplified strong leadership and communication skills by coordinating with vendors and stakeholders to achieve seamless collaboration, fostering productive relationships, and ensuring the successful execution of project objectives
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University of Passo Fundo
Oct 2017 – Nov 2017
Brazil
Event Manager
-Spearheaded the planning and execution of various events, overseeing logistics, schedules, and cross-functional teams to deliver highly impactful experiences -Exemplified strong leadership and communication skills by coordinating with vendors and stakeholders to achieve seamless collaboration, fostering productive relationships, and ensuring the successful execution of project objectives
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University of Passo Fundo
Oct 2017 – Nov 2017
Brazil
Event Manager
-Spearheaded the planning and execution of various events, overseeing logistics, schedules, and cross-functional teams to deliver highly impactful experiences -Exemplified strong leadership and communication skills by coordinating with vendors and stakeholders to achieve seamless collaboration, fostering productive relationships, and ensuring the successful execution of project objectives
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University of Passo Fundo
Oct 2017 – Nov 2017
Brazil
Event Manager
-Spearheaded the planning and execution of various events, overseeing logistics, schedules, and cross-functional teams to deliver highly impactful experiences -Exemplified strong leadership and communication skills by coordinating with vendors and stakeholders to achieve seamless collaboration, fostering productive relationships, and ensuring the successful execution of project objectives
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University of Passo Fundo
Jan 2016 – Jan 2017
Brazil
Research Volunteer
-Worked independently and as part of a team to ensure the timely completion of projects and tasks, showcasing adaptability and flexibility in a remote work setting -Conducted research and explored innovative ways to integrate magnetometers into the study of magnetism and its applications in the school environment -Analyzed data collected from magnetometer experiments to draw meaningful conclusion
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University of Passo Fundo
Jan 2016 – Jan 2017
Brazil
Research Volunteer
-Worked independently and as part of a team to ensure the timely completion of projects and tasks, showcasing adaptability and flexibility in a remote work setting -Conducted research and explored innovative ways to integrate magnetometers into the study of magnetism and its applications in the school environment -Analyzed data collected from magnetometer experiments to draw meaningful conclusions
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University of Passo Fundo
Jan 2016 – Jan 2017
Brazil
Research Volunteer
-Worked independently and as part of a team to ensure the timely completion of projects and tasks, showcasing adaptability and flexibility in a remote work setting -Conducted research and explored innovative ways to integrate magnetometers into the study of magnetism and its applications in the school environment -Analyzed data collected from magnetometer experiments to draw meaningful conclusions
Education
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Faculdade do Centro Oeste Paulista
Jul 2020 – Dec 2021
Nuclear Medicine and Radiotherapy, Science
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University of Passo Fundo
Jan 2016 – Dec 2019
Physisc, Science