Katerina Kouka

Message

Intro

Athens, Greece

Project Manager at System Innovation Solutions

Computer Software

Joined September 17, 2022

Skills

Languages

English

Advanced

About

I have almost seventeen (17) years of experience in Information Technology field (Sales, Project Management, UX Design, Business Analysis, Customer Service and Technical Support) The last four (4) years i have been working as a Project Manager, and i am keen on taking new challenges in a digital world; preferably in the field of Digital Marketing (Content Marketing, Social Media etc.)

Experience

System Innovation Solutions

Sep 2018 – Present

Project Manager

Compose Financial offers, Team coordination, Compose functional requirements through participating in Business Analysis, Progress feedback, Design and represent mockUp screens (using Balsamiq), Tasks prioritization. (Using both Prince 2® and Scrum Practices)

System Innovation Solutions

Mar 2015 – Aug 2018

Sales Representative

Phone and E-mail Marketing, Live Presentations, Compose Brochures, Sales Progress Monitoring

System Innovation Solutions

Apr 2009 – Feb 2015

Technical Support Specialist

Customer service through phone and web, Users Training, Install applications -components registration, Backup-Restore Databases, Errors – bugs resolution, Create User Manuals/Guides

System Innovation Solutions

Mar 2006 – Mar 2009

Personal Assistant to the CEO

Acting as a first point of contact, Dealing with correspondence and phone calls, Organizing events and conferences, Managing diaries and organizing meetings and appointments.