Katherine Rowberry, Office/Virtual Assistant with strong administration and communication skills and many years work experience.

About

Currently as Office/Base Manager I am responsible for ensuring the operation runs smoothly and efficiently. This includes being responsible for renewal of licences, insurances, inspections, and any other legally required paperwork. I use the accounting system Xero in my day-to-day work for finances and MS Excel to keep records of spending per department allowing accurate budgeting and forecasting of outgoings. I have streamlined the filing and record keeping in the office to a more logical system making information easier to find. Working as a researcher for a recruitment company built upon my communication skills, developing strong, trusting relationships with both the candidates and employers. I was responsible for arranging initial screening meetings by phone and then subsequent interviews both in person with the prospective employer and virtually, most commonly using MS Teams and Zoom. Previous to this I have worked as a Freelance Virtual Assistant for various companies providing essential administration support. I have always been a highly organised worker and am able to manage my time effectively which is so important when in a remote working position. As is being able to be part of a team and the wider company which I felt I have achieved in previous roles. I enjoyed and adapted well to remote working, and this is something which I am keen to return to.

Experience

Flamingo Yacht Charters

Sep 2022 – Present

Office/Base Manager

Overseeing all base operations, administration, bookings, and customer service ensuring efficiency and a great customer experience. Maintaining a high level of organisation, troubleshooting, and finding solutions to problems. Utilising Xero to organise basic accounts and budgeting. Managing a small team of office, maintenance and cleaning staff, and external contractors.

Dow Martin Recruitment

Oct 2021 – Dec 2022

Remote

Researcher

Liaising directly with the recruitment manager to source, approach and screen candidates for job openings ranging from operator roles through to senior manager and director positions. Facilitating communication between the client and candidate with scheduling initial and subsequent interviews. Building a relationship with the client to assist them in the process. Supporting team members by researching market competitors and identifying potential candidates

Freelance

Mar 2020 – Sep 2021

Remote

Virtual Assistant

Data entry, export administration, bookings administration, email communications, customer service.

Langstone Harbour Board

Feb 2007 – Oct 2009

Environment Officer

Researching and updating the Harbour Management Plan bringing it in line with current policies and legislation. Created informative material for harbour users about wildlife and protected environments, presenting it at local events. Wrote and presented quarterly department reports to The Board including budget analysis.

The Green Blue

Oct 2004 – Feb 2007

Project Coordinator

Organised the projects exhibition space at boat shows. Researched environmental best practice in action and environmental products and communicated results in reviews and case studies. Developed a volunteer programme, recruited and trained a team of volunteers. Coordinated the online element of the project, managed the website and its content, wrote regular email newsletters and production of an interactive CD ROM.

Education

University of Reading

Sep 2000 – Jul 2001

MSc, Freshwater Management

University of Reading

Sep 1997 – Jul 2000

BSc , Physical Geography

Katherine Rowberry

Office/Virtual Assistant with strong administration and communication skills and many years work experience.

Skills

Languages