Kazi Afsana, Business Development Specialist

About

Highly motivated and success-driven strategist with 7+ years experience in business development and sales marketing. Excellent communication & lead development skills. Dedicated to providing innovative, effective business plans. Strong rapport-building skills to motivate team members, hence contributed to business success. Focused on customer satisfaction, team relationship as well as team productivity.

Experience

Asset Developments & Holdings Ltd.

Sep 2020 – Jul 2022

Dhaka, Bangladesh

Senior Executive (Marketing & Sales)

• Managed direct sales, closed deals, and processed payments. • Visited prospect and client frequently for modification work and selling interior solution. • Presented up to date innovative interior design and solution to the clients. • Prepared invoice by cost estimation and project requirements as per company budget policy. • Responded to complaints and queries and ensured after-sales support when required. • Followed up client on regular basis and ensured the project is being completed within the estimated time. • Ensured customer satisfaction, team relationship as well as team productivity. • Coordinated among all concerned departments to ensure quality work with customer satisfaction.

Concord Group of Companies

Jan 2017 – Aug 2020

Dhaka, Bangladesh

Executive (Marketing & Sales).

• Developed and implemented marketing and sales strategy aligned with the business target. • Monitored the activity of the sales team to ensure and take necessary steps for achieving target on time. • Arranged meetings and promotional advertising strategies assembling and analyzing sales forecasts. • Supervised advertising, product specification, and other forms of marketing to maintain consistency in branding. • Co-ordinated with sales and production team to ensure contracted product specifications are executed on time and as agreed. • Identified and determined the source of customer and target market based on recent inventory in coordination with the sales and operation team. • Ensured daily cheque and customer data entries in ERP and CRM. • Maintained relationships with existing customers to provide standard service and helped in the growth of new customers.

Education

University of Dhaka

Jan 2018 – Dec 2021

Master of Business Administration (MBA) , International Business

Ahsanullah University of Science & Technology

Jan 2012 – Sep 2016

Bachelor of Science (B. Sc.) , Electrical & Electronics Engineering

Kazi Afsana

Business Development Specialist

Skills

Languages