kedesha Harrison

I am an energetic customer service professional bringing a solid background in the BPO industry and exceptional attention

Message

Intro

Kingston, Jamaica

Studied Ordinary subjects at Tacius Golding High School

Consumer Services

Joined May 1, 2022

Skills

Languages

English

Advanced

About

I am a very energetic person, I am punctual, I am a quick thinker, I am responsible, determined, persistent, and most importantly I know how to perform a good work ethic. I am very friendly and easy-going.

Experience

StudKIK

Oct 2021 – Apr 2022

PQS

My job was to call and sign interested patients in clinical trials and all the other aspects of customer service related issues

American life insurance company

Jul 2021 – Oct 2021

Appointment setter

My job was to call customers to set appointments so their policy can be reviewed and all the other aspects of customers' service-related issues

Moving reservations Corp

May 2020 – Jul 2020

Lead Generation

My job was to assist customers by providing a moving estimate and all the other aspects of customers' service-related issues.

At&T DirecTV

Jan 2020 – Apr 2020

Lead Generation

My responsibility includes generating leads, explaining the type of different packages that we have to offer, explaining, the prices, how many channels are associated with each packages, and all the other aspects of customer service related issues

Ibex Global

Sep 2018 – Nov 2019

St. Catherine

Customer service representative

My responsibility was to answer customer queries regarding Amazon warehouse jobs, set appointments, created appointment timeslots, and all the other aspects of customer service-related issues.

Conduent

Oct 2016 – Jun 2017

St. Catherine

Customer service Associate

My job was to answer customer queries related to orders, process refunds, replacements, and all the other aspects of customer-related issues.

Education

Tacius Golding High School

Sep 2009 – Jun 2015

CCC and City&guilds, Ordinary subjects