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Keinyth A. Cortés
Training Coordinator
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Overview
Intro
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Alajuela, Costa Rica
Training Coordinator at
Client Services Inc
folder
Outsourcing/Offshoring
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Joined October 10, 2022
Skills
Customer Service
Collections
Cold Calling Experience
Inbound Lead Generation
Experienced Trainer
Microsoft Backoffice
Administrative Support
Languages
English
-
Native or Bilingual
Spanish
-
Native or Bilingual
About
Experienced Collections Trainer, Customer Service Supervisor and Medical Insurance Verification.
Experience
Client Services Inc
May 2021 – Present
Costa Rica
Training Coordinator
Collections/Customer Service/Backoffice/Quality Assurance/Media/Consumer Affairs/Management/Training/Onboarding/Recruiting/Human Resources/Administrative skills
United Collection Bureau
Sep 2018 – Apr 2021
Costa Rica
Seasonal Trainer and Nurse Line Representative
Medical Insurance Authorizations Verification for Inpatient, Outpatient, Observation, Radiology, Lab Testing. Responsible to train New Hires in the company for a variety of outsourcing projects related with the Medical Industry.