I’m a dedicated Customer Service Representative and Virtual Assistant with over 5 years of experience with passion for creating positive experiences. My strong communication skills and empathetic approach enable me to connect with customers, understand their needs, and provide effective solutions. I thrive in dynamic environments and am committed to continuous learning to better serve clients and contribute to team success.
Experience
Elite body academy
May 2024 – Present
Remote
Virtual assistant/customer service
Design and deliver personalized workout and meal plans based on client goals and preferences
• Conduct virtual assessments and onboarding calls to kick off each client’s transformation journey
• Track progress through weekly check-ins, adjust programs as needed, and celebrate key milestones
• Provide timely support via chat and email, sharing resources and answering questions
• Host live group coaching sessions to build community engagement and accountability
