Kelli L Jones

Customer Service Representative-remote

Message

Intro

Murphy, United States

Physical therapist at Mountain Home Health Services

Studied Physical therapy at Medical College of Georgia

Studied Exercise Science/ Pre-Physical therapy at Samford University

Joined March 27, 2026

Skills

Languages

English

Fluent

About

I have worked as a physical therapist for almost 30 years. The majority of that time has been in home health, where patient(customer) service is a top priority. My very first job was when I was in high school. It was at a brand new YMCA in the Atlanta area, where the motto for customer service followed that of Disney, which is that we were always "on stage" as front desk membership representatives. This taught me how to manage members questions, complaints and suggestions. My experience there has been valuable throughout my career. I would be an asset to your team as a customer representative or similar job because of the communication and problem solving skills that I have gained throughout my career as a PT. At this point in my life, I am looking to explore different jobs where I can apply these skills, while continuing to help others.

Experience

Mountain Home Health Services

Jun 2014 – Present

Murphy, NC

Physical therapist

Evaluated and treated patients in their home setting. Supervised therapy assistants and effectively solved problems and communicated with healthcare staff to provide quality care and service to patients.

Murphy Medical Center

Sep 2003 – Jun 2014

Murphy, NC

Physical therapist

Evaluated and treated patients either a variety of medical issues. Care coordination with staff including nurses, doctors, occupational therapists, and more.

Education

Medical College of Georgia

Aug 1994 – Jun 1996

B.S. in physical therspy, Physical therapy

Samford University

Aug 1989 – May 1993

B.S., Exercise Science/ Pre-Physical therapy

General

Job Categories

Help & Support