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Kelsey Sapitan

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Intro
Manila, Philippines
Studied Business and Operations Management at De La Salle University - Dasmarinas
Joined October 9, 2022

Skills

About
With experience working as both a customer service and project associate, I am excited to explore the world of freelancing. My acquired skills can be utilized across various freelance projects, and I look forward to working with clients to ensure project success.
Experience
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AB Capital Securities, Inc.
Aug 2022 – Jul 2023
Taguig, Philippines
Customer Service and Project Associate
My prior roles have encompassed a variety of responsibilities across digital marketing, customer service, graphics, software development, and research. Here's a breakdown of what I've done: Digital Marketing: Conducted competitor research, developed social media content calendars, posted weekly, and created performance reports. Customer Service: Verified KYC documents, managed data entry, and communicated efficiently with customers. Graphics: Created and revised PowerPoint presentations, social media banners, and online streaming overlays. Software Development and Research: Tested new applications for bugs and errors, researched emerging market trends, and evaluated new software. Stage Management and Direction: Directed online streams and served as a stage manager.
Education
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De La Salle University - Dasmarinas
Aug 2018 – Sep 2022
Bachelors of Business Administration, Business and Operations Management
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