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kelvin ortuño

Adding value to each job. I help you with the customer service of your business and to translate from English to Spanish and Spanish to Eng.

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Intro
Puerto Ordaz and San Felix, Venezuela
Studied Business Administration at Northeast private university gran mariscal de Ayacucho
Joined November 10, 2021

Skills

Languages

Spanish
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Native or Bilingual
English
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Advanced
About
I want to help your clients have a first-class service. As the good communicator that I am, I will solve the problems of your clients and monitor each request for information about your services and products efficiently. I can quickly learn to use all the CRM tools of your company. With this process, I can measure the level of satisfaction of your clients and know which of them will want to buy your services again. I do many English courses and I have a good reading, writing, speaking of this incredible language. I can help you translate a document from Spanish to English and from English to Spanish.
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Experience
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West Wind
Nov 2019 – Oct 2021
California, United States
Apprentice Translator
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American Emporium
Nov 2020 – Mar 2021
Buenos Aires, Argentina
Customer Services Representative
Answer all the doubts of the clients; - Cost of clothing. - Destination of shipment of the clothing in the country. - Claims for shipments and returns.
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Olx
Dec 2016 – Jun 2017
Caracas, Venezuela
Customer Support Representative
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Mercadolibre
Oct 2015 – Oct 2016
Caracas, Venezuela
Customer Services Representative
Education
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Northeast private university gran mariscal de Ayacucho
Sep 2017 – Jul 2021
Bachelor's Degree, Business Administration