kelvin ortuño

Adding value to each job. I help you with the customer service of your business and to translate from English to Spanish and Spanish to Eng.

Message

Intro

Puerto Ordaz and San Felix, Venezuela

Studied Business Administration at Northeast private university gran mariscal de Ayacucho

Joined November 10, 2021

Skills

Languages

Spanish

Native or Bilingual

English

Advanced

About

I want to help your clients have a first-class service. As the good communicator that I am, I will solve the problems of your clients and monitor each request for information about your services and products efficiently. I can quickly learn to use all the CRM tools of your company. With this process, I can measure the level of satisfaction of your clients and know which of them will want to buy your services again. I do many English courses and I have a good reading, writing, speaking of this incredible language. I can help you translate a document from Spanish to English and from English to Spanish.

Experience

West Wind

Nov 2019 – Oct 2021

California, United States

Apprentice Translator

American Emporium

Nov 2020 – Mar 2021

Buenos Aires, Argentina

Customer Services Representative

Answer all the doubts of the clients; - Cost of clothing. - Destination of shipment of the clothing in the country. - Claims for shipments and returns.

Olx

Dec 2016 – Jun 2017

Caracas, Venezuela

Customer Support Representative

Mercadolibre

Oct 2015 – Oct 2016

Caracas, Venezuela

Customer Services Representative

Education

Northeast private university gran mariscal de Ayacucho

Sep 2017 – Jul 2021

Bachelor's Degree, Business Administration