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Kelvin Samonte

Customer Service Representative

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Intro
Taguig, Philippines
Joined July 13, 2025

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Languages

English
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About
I'm a seasoned Customer Service Professional with over 10 years of experience in non-voice support (email and chat), particularly in eCommerce, including extensive support for eBay. With a background in IT and Multimedia Arts, and a track record in roles such as Quality Coach and Team Leader.
Experience
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HelpFlow
Feb 2024 – May 2025
Customer Service Professional
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Teletech/TTEC
Jan 2021 – Feb 2024
Coach
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Teletech/TTEC
Jan 2020 – Dec 2021
Team Leader