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kemi fawole

Customer Service Representative

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Intro
Lagos, Nigeria
Studied Microbiology at University of Ado Ekiti, Ekiti state , Nigeria
Health, Wellness & Fitness
Joined June 3, 2023

Skills

About
A seasoned customer service representative with the epitome of excellence and empathy and a genuine desire to help, I turn every customer interaction into an unforgettable experience. Armed with an impeccable blend of product knowledge, problem-solving skills, and an uncanny ability to understand customers' needs, soothing frustrated customers , going above and beyond to ensure satisfaction, leaving customers not just satisfied, but raving about their experience.
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Experience
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Viewdenlife
Dec 2016 – Dec 2022
Nigeria
Customer Service Manager
- Knowledge of Health and Wellness Product - Quick resolution of customer,s concerns - Efficient handling of feedbacks and Complaint s - Handling Sensitive and Confidential Information - Collaborating with Health Professionals - Delivering Exceptional Support in the Health and Wellness Industry
Education
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University of Ado Ekiti, Ekiti state , Nigeria
bSc, Microbiology