I am a PM and a developer who is passionate about the basics. I believe having strong foundational principles allows me to approach global strategy with a beginner’s mindset. I spent 10 years dedicating my life to improving customer journeys and evangelizing the power of data discovery and data democratization - leading these efforts across the APAC region achieving 92% retention rate YOY, and by designing better approaches for customer outreach and issue resolution. Looking ahead, I want to compliment my communication and leadership skills with my skills as a full stack software engineer, designing tangible, empathetic solutions that bridge colleagues and teams across cultures. My goal is to continue to improve global collaboration and normalize that approach to solve the complex business problems of tomorrow.
Experience
Tableau - A Salesforce company
Feb 2014 – Oct 2023
Seattle, Singapore, New York
Senior Program Manager / Customer Success / Manager
