Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Also, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experience
Pangea Real Estate
Sep 2021 – Oct 2022
Leasing Advisor
Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
Verified tenant incomes and other information before accepting lease applications.
Responded to requests and scheduled appointments for property showings.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Updated account information to maintain customer records.
Recorded account information to open new customer accounts.
Answered product and service questions, suggesting other offerings to attract potential customers.
