Keoni Chuang
11061 Lucas lane, South Jordan, Utah 84095• (206)734-0518•keoni428@gmail.com
Experience
Pre-Fund Manager Lindon , UT
Apiary Investment Fund June 2018-December 2020
Motivated and encouraged over 100 customers to progress weekly and complete training courses
Provided training lessons in one-on-one or large-size audiences settings over 5000 hours
Designed and adjusted training courses to ensure traders’ accurate understanding
Managed live Forex account and earned average 2% return monthly
Account Manager (Mandarin Speaking) Pleasant Grove , UT
Doterra International LLC July 2015-September 2018
Builded strong relationships with product consultants through weekly follow up
Ensured product consultants’ timely recognition of various levels of achievement
Provided accurate understanding and application of Doterra compensation plan
Handled exception requests and representing those requests when needed
Sales Support Rep (Mandarin Speaking) Pleasant Grove , UT
Doterra International LLC Apr 2015-July 2015
Answered inbound phone calls and emails to solve customers' questions effectively
Researched and resolve problems with independent product consultant orders promptly and courteously
Responded to member concerns in a professional manner
Sales Support Rep (Mandarin Speaking) Provo, UT
Nu Skin Enterprise Apr 2013-Sep 2014
Demonstrated responsiveness in all transactions ensuring one-contact resolution and “customized” service
Increase Sales by offering product information and new ideas to distributors to meet their needs
Accurately and professionally process orders of all types, set up new accounts for distributors and customers
Bilingual Inbound Customer Service Agent Provo, UT
The Result Apr 2012-Sep 2012
Managed subscribers queries promptly and efficiently, and in accordance with Company Policy and procedures
Was Responsible for providing quality and efficient customer services to customers
Investigated account issues, and takes appropriate action while providing follow up to the customer
Security Alarm Technician Edmonton, AB
Titan Alarm Apr 2011- Sep 2011
Accomplished security deadlines on a regular basis
Troubleshot and analyzing technical situations
Communicated with customers to provide best services
Volunteer Representative Arcadia, CA
The Church of Jesus Christ Latter-Day Saints Jan 2008-Jan 2010
Taught lifestyle changes and family values to over 5,000 people in the Arcadia area full-time over 2 years
Conducted weekly meetings and activities with 300 participants
Taught weekly English class to 50 students and helped new immigrants from Asia to pass the naturalization test
Education
Utah Valley University Class of April 2018 Orem, UT
Bachelor Science in Finance
Brigham Young University-Idaho Rexburg, ID
Associate Degree in General Study
Skills/Interests
Native Mandarin speaker
Professional level on Microsoft Excel, Words, and Power point
Martial Art (Wing Chung, Kick Boxing)
Fast growing YouTuber on Forex Trading
