Keshinro Tamilore

Customer success representative, Social Media Manager and Devops Enthusiast

Message

Intro

Linz, Austria

Social Media Manager at Freelancer

Studied Civil Engineering at Yaba College of Technology

Studied at Triple Crown College

Marketing & Advertising

Joined November 9, 2022

Skills

Languages

English

Native or Bilingual

Yoruba

Native or Bilingual

About

A fast-learning college student with 4 years of experience in Customer success/Customer Service and 3 years experience in Social Media management and Digital Marketing. A young mind with willingness to learn and gain more experience.

Experience

Freelancer

Dec 2019 – Present

Worldwide

Social Media Manager

-Maintained and managed brand awareness campaigns which increased client's overall credibility. -Adequately increased the client's customer reach by managing social media and promotional campaigns. -Analyzing client's expectations according to past social media activity. -Engaging with pre-existing customers and followers while building solid relationships with prospective customers.

Dream Autos ltd.

Aug 2018 – Sep 2022

Lagos, Nigeria.

Customer Success/Customer Service Representative (Part-time)

Tasks: -Worked as a dedicated Customer Success Representative. -Increased referrals from customers by 30% as a result of excellent customer care service and management. -Adequately increased the company's customer reach by managing social media and promotional campaigns. -Maintained and updated transaction data in records and files for easy access.

Education

Yaba College of Technology

Dec 2019 – Jul 2022

National Diploma, Civil Engineering

Triple Crown College

Sep 2012 – Jul 2018

Highschool degree