Kevin Watkins

Message

Intro

United States

LOAN SERVICING ANALYST at Freddie Mac

Joined May 5, 2022

Skills

Languages

English

Basic

About

My objective is to maintain a challenging and rewarding position in the financial field where I can utilize my analytical skills, organizational and leadership abilities along with my technical knowledge. I possess over 14 years of financial experience overseeing a wide variety of projects including technical and project management.

Experience

Freddie Mac

May 2016 – Present

Mclean VA

LOAN SERVICING ANALYST

• Manage a portfolio of delinquent loans and multifaceted issues requiring monthly review via conferences with external partners • Review exception-based external requests for approval of loss mitigation retention or liquidation workouts • Resolve complex mortgage calculation errors submitted by external partners for review

Fannie Mae

Mar 2013 – Jan 2015

Herndon VA

BUSINESS DATA ANALYST

• Reconciled over $2 million in aged, incorrect transactions, resulting in a $34K revenue increase • Managed and performed highly complex reporting and reconciliation activities related to the correction of funding loans and monthly servicing activities • Conducted in-depth root cause analysis on data issues and tested complex system enhancements to ensure desired functionality

Freddie Mac

Jun 2010 – Oct 2012

Mclean VA

ACCOUNTS RECEIVEABLE COLLECTIONS SPECIALIST

• Collected over $20 million in outstanding delinquent fees billed to external business entities • Responsible for resolving complex and varied customer accounts for top national clients billed millions monthly • Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency

Capital One

May 2009 – Jun 2010

Laurel MD

LOSS MITIGATION SPECIALIST

• Collected over $4 million in aged delinquent fees and improved outdated process flows while training fellow employees on updated procedures • Reviewed HUD accounts to verify correct amounts were billed to customers and reimbursed to correct investor after closing • Created and maintained tracking and projection reports for upper management assessment

Bogman Incorporated

Mar 2004 – Jun 2009

Silver Spring MD

Accounts Receivable Manager

• Established objectives for the accounts receivable team that aligned with company goals. • Enhanced A/R process by implementing automated software to the team reducing timely key strokes to enter data. • Prepared monthly, quarterly, annual and ad-hoc forecasting reports • Interacted with internal and external customers to resolve account disputes.