I'm a self-motivated professional that thrives on innovation and overcoming challenges, learning new skills and encouraging growth in those around me.
I specialize in setting up appointments and generating high quality leads. I have worked with Real Estate Investors, Agents and Brokers.
I have also worked with big US companies in the past as a Customer Service professional.
My goal is to make your business run smoother and I always have my eyes open for ways to increase productivity and profit.
When YOU win, I win! :)
I would love to talk to you on how I can help you with your business!
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Experience
House Buyers of America Inc
Jan 2022 – Nov 2024
Remote
Real Estate Settlements Consultant
- Coordinating with the Seller, Title Company, and Field Manager during a property acquisition
- Reaching out to Sellers, Buyers, and Agents after closing and ask for feedback
- Responsible for getting Google, Better Business Bureau, Facebook, and Yelp Reviews from Sellers, Buyers, and Agents
- Sending Daily Report to CEO regarding Feedback and Reviews
- Managing and Merging Duplicate Leads in CRM [Dynamic 365]
- Responding to General inquiries and Complaints [Podium]
- Managing Utilities for Acquired Properties
- Making sure all team members of the Sales Team are responding to client messages
- Sending Weekly Report to CEO regarding Sales Team response data
EZ Home Buyers
Feb 2021 – Dec 2021
Remote
Real Estate Acquisitions Specialist
- Reaching out to home owners and offering cash to buy their property as-is
- Setting up Property Walk Through
- Nurturing Leads until they Close
Urban Home Buyers
Sep 2019 – Jan 2021
Remote
Real Estate Acquisitions Specialist
- Reaching out to home owners and offering cash to buy their property as-is
- Can also offer Sub-to or Seller Financing option
- Setting up Property Walk Through
- Nurturing Leads until they Close
Emperor House Buyers
Dec 2018 – Sep 2019
Remote
Real Estate Acquisitions Specialist
- Reaching out to home owners and offering cash to buy their property as-is
- IF Cash Offer doesn’t work for the home owner -- We offer to list the property
- Setting up Property Walk Through
- Nurturing Leads until they Close
Keller Williams Realty, Inc.
Oct 2016 – Nov 2018
Remote
Realtor Recruitment Assistant
- Reaching out to High Producing Realtors and Inviting them for a 1-ON-1 Meeting with Market Center Broker/Team Leaders
- IF Declined -- Offering a Free Business Planning Seminar with the Team Leaders OR Free Admission to a KW Event in the area
Realty One Group
Jan 2016 – Sep 2016
Remote
Real Estate Inside Sales Agent
- Reaching out to potential Buyers and Sellers (FSBO, Expired Listings, Social Media and Website Leads)
- Circle Prospecting (Calling the whole neighborhood to check who’s thinking of selling their property)
RedBox
Nov 2014 – Jan 2016
Outsourced
Production Floor Support/Supervisor
- Assisting newly trained customer service representatives during their first few months
- Answering product questions and doing one on one coaching
- Providing team training/huddles
- Answering escalation calls
DirecTV
Jun 2012 – Oct 2014
Outsourced
Billing Specialist
- Answering Inbound Calls
- Assisting customers with their billing and programming issues
- Basic Troubleshooting
- Upselling new programming features/services
SallieMae
Feb 2012 – Jun 2012
Outsourced
Student Loan Servicing Agent
- Answering Inbound Calls
- Assisting customers with their delinquent and active student loans
- Offering best payment plans and methods
Sears
Nov 2011 – Jan 2012
Outsourced
Online Customer Care Advisor
- Answering Inbound Calls
- Assisting customers with their online orders/purchases
- Website walkthrough and upselling new products
- Resolving all customer inquiries and issues
Hawaiian Airlines
May 2007 – Nov 2011
Outsourced
Corporate Desk & Re-accommodation Agent
- Answering Inbound Calls from Corporate and Elite Customers
- Assisting customers with their flight reservations
- Building account templates for corporate members
- Calling passengers on delayed flights
- Offering to re-book to another flight or another airline
- Providing possible compensation
- Responding to email complaints