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Kia Smith

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Intro
West Union, United States
Store Manager at GNC
Joined August 14, 2023

Skills

Languages

English
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Native or Bilingual
Spanish
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Basic
Italian
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Basic
About
Hard working individual, driven by performance. Goal oriented with an eye for details.
Experience
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GNC
Jan 2020 – Present
GNC
Store Manager
Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability Implementing human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock-down strategy and ensuring health and safety compliance Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise
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American Income Life Insurance Company
Mar 2019 – Jan 2020
Morgantown, WV
Agent
Set appointments with union members. Traveled to clients homes and set up life insurance policies
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BFS
Dec 2016 – Jul 2018
Rivesville, WV
Store Manager
Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability Implementing human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock-down strategy and ensuring health and safety compliance Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise