Kian Cheno Santos

Virtual Assistant

Message

Intro

Quezon City, Philippines

kayceexsantos.my.canva.site/myportfolio

Joined September 3, 2025

Skills

Languages

English

Advanced

About

Good day, I’m Kian Cheno Santos, a 24-year-old from the Philippines. I enjoy singing, gaming, and movies. I have nearly two years of experience in the BPO industry as a Customer Service Representative, where I handled calls and emails for a US gas company, a US satellite TV provider, and an Australian energy company, focusing on troubleshooting and payment collections. My dedication led me to become a top performer with high customer satisfaction scores. Currently, I work from home as a Virtual Assistant, which has allowed me to pursue data entry opportunities. This experience has emphasized the importance of effective communication.

Experience

PROBE CX

May 2023 – Apr 2024

EASTWOOD, QUEZON CITY, PHILIPPINES

CUSTOMER SOLUTION SPECIALIST - COLLECTIONS

Concentrix

Jul 2022 – Feb 2023

Pasig, Philippines

CUSTOMER SERVICE ADVISOR

Foundever

Nov 2021 – Apr 2022

PHILIPPINES

CUSTOMER SERVICE REPRESENTATIVE