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Kimberly Boyer

Customer Service Assistant

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Intro
Los Angeles, United States
Dresser at Universal Studios Hollywood
Studied Theatre: Design and Technology at University of Wisconsin Oshkosh
Consumer Services
Joined May 26, 2024

Skills

Languages

English
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Native or Bilingual
Spanish
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Intermediate
About
Young professional, highly skilled in many creative and customer support areas.
Experience
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Universal Studios Hollywood
Aug 2019 – Present
Dresser
Maintained costume integrity Tracked character set times and encouraged punctuality Executed quick repairs as needed Assisted park guests when needed Coordinated with other departments as needed to ensure productivity and effective communication
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Universal Studios Hollywood
Aug 2021 – Nov 2022
Seasonal Event Supervisor
Responsible for the safety and punctuality of Maze cast members Handled difficult interactions with guests with professionalism Maintained records of performers' preferences and coordinated weekly potlucks Worked directly with upper management to ensure a smooth run and assisted with any immediate issues
Education
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University of Wisconsin Oshkosh
Sep 2015 – Dec 2018
Bachelor of Arts, Theatre: Design and Technology