Kimberly Weir, Administrative Assistant

About

I am a service-driven professional with experience in client communication, account reconciliation, and administrative operations. In my previous role, I handled admissions inquiries, processed payments, resolved concerns, and maintained accurate financial records. I am highly organized, solutions-oriented, and dedicated to providing efficient, professional support to customers.

Experience

Heinz Simonitsch School

Oct 2024 – Mar 2025

Jamaica

Administrative Assistant

Handled admissions inquiries and guided clients through processes with clarity and professionalism. Processed and reconciled payments for tuition, transportation, and school merchandise accurately. Addressed concerns and resolved issues efficiently while maintaining positive relationships. Coordinated events, trips, and school activities, managing logistics and communication. Communicated with vendors and external partners to ensure smooth operations.

Breathless Resort and Spa

Jun 2023 – Jan 2024

Jamaica

Entertainment Coordinator

•Orchestrate the planning, execution and hosting of diverse events and activities •Play a key role in administration tasks as an assistant ensuring seamless operations • Apply effective sales strategies to drive business growth and meet organizational objectives, • Monitor and enhance departmental NPS and social media scores to elevate overall performance. • Engage in socializing with guests, fostering a welcoming and enjoyable atmosphere.

Alex Kitchen

Jan 2023 – Jun 2023

Jamaica

Restaurant Floor Manager

• Streamlined operational processes and provided supervision to ensure smooth workflow. • Conducted regular stock checks and initiated reorder processes to maintain optimal inventory levels. • Oversaw and managed all aspects of various social media platforms to enhance online presence and engagement.

Excellence Oyster Bay

Mar 2022 – Sep 2022

Jamaica

Entertainment Coordinator

•Spearheaded the hosting of diverse events and engaging activities for optimal guest experiences. •Composed comprehensive daily and nightly reports to document key activities and outcomes. • Cultivated positive guest interactions through socializing, ensuring a memorable and enjoyable atmosphere. • Demonstrated expertise as a fitness and wellness classes instructor, promoting a healthy and active lifestyle

Hyatt Ziva and Zilara

Jun 2019 – Jan 2022

Jamaica

Entertainment Coordinator

• Orchestrated and hosted a variety of events and activities to create vibrant and engaging experiences. • Guided fitness and yoga sessions, combining expertise and passion to promote a • Fostered positive guest interactions through socializing, contributing to a welcoming and enjoyable environment. •Exhibited proficiency in the performing arts including dancing, modeling and voiceover acting bringing creativity and versatility to various roles

Conduent inc

Sep 2018 – Jun 2019

Jamaica

Engagement Coordinator and Customer Service Representative

•Provided exemplary customer service in the role of a financial advisor, offering tailored financial guidance and support • Strategized, executed and hosted department events to foster team work cohesion and enhance collaboration. •Implemented initiatives to boost department morale, creating a positive and motivated work environment •Responded to customer inquiries via phone, email, and in-person interactions, providing accurate information and timely support. •Resolved customer concerns and complaints efficiently while maintaining a professional and empathetic approach. • Managed high call volumes and multitasked effectively in a fast-paced environment.

Chulani Jamaica Limited

Feb 2017 – Apr 2018

Jamaica

Sales Representative and Clerk

•Assisted customers with product selection, offering personalized recommendations to drive sales and enhance customer experience. •Demonstrated product knowledge of jewelry and souvenirs to answer questions, explain features, and provide care instructions. •Drove sales initiatives to achieve targets and contribute to overall business growth. • Maintained meticulous financial records by consistently and accurately writing account ledgers.

Education

Jose Marti Technical High School

Sep 2008 – Jun 2014

High School Diploma

Kimberly Weir

Administrative Assistant

Skills

Languages