Kimberly Joy Jandusay

Learning and Development Product Training Supervisor

Message

Intro

Philippines

Studied Information Technology at Informatics Computer Institute

Information Services

Joined March 11, 2024

Skills

Languages

English

Fluent

About

I am have been part of the Learning and Development department for 6 years with 9 years of total working experience in the BPO industry. I have handled different nature of businesses such as E-commerce, Telco, Healthcare and Financial. I am great with working directly to clients, providing services and delivering results needed.

Experience

Service First

Mar 2022 – Dec 2023

Philippines

Training Supervisor

Oversee and manage training program for employees

Service First

Jun 2018 – Mar 2022

Philippines

Product Specific Trainer

Develop and deliver training programs focused on a particular product or and services offered by the company.

Service First

Dec 2017 – Jun 2018

Philippines

Loan Agent

Identify potential loan applicants and asses their eligibility according to their income and expenses.

Cigna

Mar 2017 – Nov 2017

Healthcare Advocate - Provider Services

Verify member coverage to health care providers before rendering service.

Walmart Canada

Mar 2015 – Mar 2016

Customer Service Representative

Place orders online, track shipping, process return and refund for e-commerce consumers.

Education

Informatics Computer Institute

Mar 2012 – Mar 2014

Advance Diploma , Information Technology