Kirby Cedras, New opportunity, New motivation

Stor-age Self Storage

May 2019 – Present

Cape town

Central sales and customer service specialist

Stor-Age Self-Storage is the leading and largest Self-Storage Property and brand in South Africa. Focused on the fast-growing Self Storage sector, a niche sub-sector of the broader commercial and property market Duties: Responding to incoming customer enquiries Via, email, online web enquiries, live chat and telephonically establishing an immediate rapport with potential customers, providing information about self-storage products and services handling and resolving complaints Assisting with renting self-storage units, selling packaging and attending to financial and administrative tasks, Delivering superior customer service working with the Store management teams in the major centres across the country Abilities: Customer service and sales orientated with a successful track record of dealing with customers effectively both face-to-face and telephonically have performed administrative tasks with care and attention to detail Excellent communication skills in English (telephonically, in-person, hand-written or electronically) IT literate (a competent user of email, internet, MS Office, and point-of-sales / customer service system/(s))