klevin sefgjinaj

I have been working on customer support for the past five months, i like helping people and exceeding limits.

Message

Intro

Tirana, Albania

Back office - order processing at Fusion

Studied Economics at Universiteti i Tiranes

Airlines/Aviation

Joined October 14, 2022

Skills

Languages

English

Fluent

Albanian

Native or Bilingual

About

My name is Klevin Sefgjinaj, i an from Albania. I have studied Business Management at the UNIVERSITY OF TIRANA and currently i work for an online travel agency on the sector of back-office / order processing. I do not intend of quitting my current job, but what i want to find is another complimentary job (Preferably Customer Support) so i can better support my family and myself.

Experience

Fusion

Jun 2022 – Present

Albania, Tirana

Back office - order processing

I work as Back office - Order processing. my duties on this job start from the booking of flights, to informing the client of any trip disruptions / Schedule changes, assessing customers queries about the possibility of adding extra services and lastly adding those extra services if and when they are paid for.

Education

Universiteti i Tiranes

Oct 2018 – Oct 2021

Business Management, Economics