Kristine Coronel

Database Administrator / IT Support / Helpdesk

Message

Intro

Dubai, United Arab Emirates

Database Administrator at Nostraverse LTD

Studied Computer Engineering at Bulacan State University

Information Technology & Services

Joined August 15, 2023

Skills

Languages

English

Fluent

About

As a professional computer engineer, with a passion for client service, I have always felt drawn to providing quality assistance to clients. I am determined to learn more and thrive in this area. I would like to broaden my horizons and gain insights on information and technology Key Skills - Customer service - Communication skill - Flexibility - Excellent time management - Analytical with excellent creative problem-solving - Industry awareness skill - Ability to organize, prioritize and multi-task. - Strong collaboration skills and no issues should be unsolved. - Being responsive to clients whilst following principles and procedures. - A desire to remain up to date with changes in technology. - Have capacity to explain complex IT matters in layman's terms. Professional Skills - Data Analysis: Collecting, cleaning, sorting, and processing raw data to extract relevant and valuable information to help businesses. - Compiling Data: Collation of raw data and their transformation into a format that can be easily manipulated or combined with other data in preparation for further analysis. - Documentation: Recording any aspect of project design, sampling, data collection, cleaning and analysis that may affect results. - Monitoring: Examining the operational status of your database for the maintenance of the performance and health of the system. - Data Security and Integrity: Security involves protecting data from unauthorized access and preventing data from being corrupted or stolen. Keeping the integrity of data accuracy and validity. - Operating System: Installing and configuring the computers' OS and Application. - IT Support: Accommodating and assisting on various IT incident for the client on day to day basis. - Server Management: Maintaining the smooth performance of all the virtual and physical server making sure that the business runs properly with no downtime. - Others: Disaster Recovery, Troubleshooting, Microsoft 365, Google Workspace, etc.

Experience

Nostraverse LTD

May 2023 – Present

Dubai

Database Administrator

Providing database construction, data optimization, backup, update, administration, access, classification, quality, policies, and subject matter expertise for the company and its clients.

DXC.TECHNOLOGY

Jan 2021 – Apr 2023

Philippines

IT Helpdesk Support

Provides a quality services to different clients when it comes to their physical and virtual servers. Managing and maintaining the smooth performance of each physical and virtual servers of the customers under the company.

Education

Bulacan State University

Aug 2015 – Aug 2020

Bachelor's Degree, Computer Engineering