Kudret Ugucu

Experience

Walmart

Jan 2022 – Mar 2023

United States

Store Project Coach

Lead the implementation of project plans by identifying plan requirements; collaborating and communicating with other stakeholders about project obstacles, timelines, and alignment with corporate strategies Direct associates, including third-party supervisors, on process and procedures for project execution (for example, reviewing phasing plans, planning merchandise placement based on modular requirements, advising on resources needed to assist to ensure project and facility goals are met) Supervise and develop opportunities for 35+ associates by hiring and training; mentoring, assigning duties; providing recognition; and ensuring diversity awareness Identify and recommend solutions to ensure associate, customer, and supplier concerns are resolved

Ecopax

Sep 2020 – Aug 2021

Easton, Pennsylvania

Customer Service Representative

Managed over 100 customer accounts and cross-functional teams utilizing QuickBooks, Deacom, and Excel Facilitated collaboration between 150+ customers and managers; developed strong and long-lasting relationships Administered major pricing transitions alongside the Vice President of Finance for customer accounts

Office of Senator Bob Casey

Feb 2019 – Apr 2019

Washington, DC

Intern

Conducted legislative research and prepared memorandums for supervisors Attended briefings and hearings, drafted constituent response letters, and assisted in sorting incoming communication and data entry into Intertrac program Contributed to managing numerous miscellaneous projects in office

Education

Moravian University

Dec 2015 – Present

Bachelors of Arts, Political Science

Skills