I am a dedicated and detail-oriented customer service professional with a passion for helping clients and supporting team success. With experience in fast-paced environments, I excel at managing multiple priorities while maintaining clear and professional communication. I am proficient in Microsoft Office and CRM software, enabling me to efficiently coordinate schedules and maintain accurate client records. I take pride in my ability to build rapport quickly and deliver exceptional service that leaves a positive impact. I am eager to bring my skills and positive attitude to RHM Real Estate Group and contribute to a supportive, driven team that values growth and client satisfaction.
Experience
Burns & McDonnell
Sep 2024 – Present
Kansas City, MO
Billing Analyst
Support billing operations for major engineering projects by processing and reconciling high-volume
invoices.
Review contracts, purchase orders, and work orders to ensure billing accuracy and client compliance.
Collaborate with project managers and accounting teams to resolve discrepancies and manage outstanding
balances.
Utilize QuickBooks and Excel (VLOOKUPs, PivotTables) to manage billing data and support month-end
reporting.
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Assist with audit preparation and identify process improvements to increase billing efficiency.