Laarnie is a capable and proven Manager, who has extensive experience in making the most effective use of call-center staff. With a background in managing Call Center teams, she is more than able to identify potential areas for improvement within the Operations and Quality arena. Her present employer is satisfied with her work rate, and she is confident that she can bring the same level of high performance to your company. Right now she is looking for a new challenge where she can use her knowledge and expertise as a leader.
Experience
Lizardbear Tasking Inc
Jan 2019 – Present
Pampanga
Operations Manager
As Operations Manager, I am responsible for making sure that KPIs are being met consistently. I come up with ways in which to effectively make each employee reach their best potential. With this, I am creative because I need to devise effective plans on how to make each employee reach their target. I also identify the strengths and weaknesses of my people, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, I manage relationships better and develop people at the same time.
