I have 10 years of experience in customer service, working in various roles that have honed my communication, problem-solving, and interpersonal skills. Throughout my career, I have assisted customers through multiple channels, including phone, email, and in-person interactions, ensuring high levels of satisfaction and loyalty.
I have experience handling inquiries, resolving complaints, and providing solutions in a timely and professional manner. My ability to remain patient and empathetic, even in challenging situations, has helped me build strong relationships with customers.
Over the years, I have trained new team members, contributed to process improvements, and consistently met or exceeded performance metrics. My goal is always to create a positive customer experience while supporting business growth.
