Lamour Clay

CUSTOMER SERVICE REPRESENTATIVE

Message

Intro

Florida, United States

Studied Engineering Industrial at O&M Universidad

Studied at College Canado Haitien

Telecommunications

Joined August 17, 2022

Skills

Languages

English

Native or Bilingual

French

Native or Bilingual

Spanish

Native or Bilingual

Haitian

Native or Bilingual

About

As a customer service professional, I am highly skilled in providing exceptional service to customers. I have excellent communication skills and a keen ability to identify and understand customer needs, preferences, and concerns. I am able to listen actively and respond with empathy, patience, and professionalism. My calm and composed nature, even in high-pressure situations, is an asset that allows me to handle challenging customer interactions with ease. I have a thorough knowledge of the products and services offered by the company, and I am committed to staying up-to-date with the latest developments in the industry. I am an expert in managing customer inquiries and complaints, and I possess the skills to resolve issues in a timely and efficient manner. I am able to manage multiple tasks simultaneously while ensuring that each customer receives individualized attention and support. My attention to detail is impeccable, and I am committed to ensuring that every customer interaction is handled with the highest level of professionalism and care. I am a strong team player and work collaboratively with other members of the customer service team to achieve the company's goals. I am passionate about providing excellent customer service and take pride in going the extra mile to ensure that every customer is satisfied with the service they receive. I am committed to continuous improvement and am always looking for ways to enhance my skills and knowledge to better serve customers. Overall, as a customer service professional, I am a skilled communicator, problem solver, and team player, dedicated to providing exceptional service to customers and contributing to the success of the company. Regenerate response

Experience

Domino's Pizza

Sep 2019 – Mar 2023

Dominican Republic

Customer service(Order Taker)

Working from home Answer inbound calls Schedule appointment Collecting required information’s Take care of extra assignment

Papa John’s

Mar 2017 – Jun 2019

Dominican Republic

Customer service(Order Taker)

Working from home Provide support to the customer’s Order taker Customer service

Education

O&M Universidad

May 2017 – Aug 2022

Licence , Engineering Industrial

College Canado Haitien

Sep 2008 – Jul 2015

Baccalaureate