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Lanabo Mashego

Virtual Asssistant

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Intro
Johannesburg, South Africa
Studied Small Business Management at University of Johannesburg
Consumer Services
linkedin.com/in/lanabo-mashego-80a98971
Joined April 5, 2023

Skills

About
I am an experienced administrative assistant, customer service consultant, and virtual assistant with over 8 years of experience. I am highly organized, detail-oriented, and skilled in various administrative tasks. I excel in providing excellent customer service and building long-term relationships with clients. I am dedicated, reliable, and committed to delivering high-quality work on time and on budget. Contact me if you need a skilled and experienced professional to help you achieve your goals!
Experience
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Goldstein Immigration Lawyers
Jun 2022 – Jan 2023
USA
Intake Specialists
As an intake specialist, I have extensive experience in providing exceptional customer service and support to clients. I have exceptional communication skills, and I am able to build rapport with clients quickly and effectively. I am detail-oriented and proficient in data entry, ensuring that all client information is accurate and up-to-date. I am also skilled in handling confidential information with discretion. In my previous role as an intake specialist at Goldstein Immigration Lawyers, I was responsible for receiving and processing new client referrals, conducting initial assessments, and providing information about our services. I was able to maintain a high level of client satisfaction by ensuring that all inquiries were handled promptly and professionally. I am also experienced in working with healthcare professionals, insurance companies, and other external stakeholders to ensure that clients receive the best possible care. In addition to my experience, I have a strong work ethic and am committed to providing excellent service to clients. I am a quick learner and am always willing to take on new challenges. If you are looking for a skilled and dedicated intake specialist, please don't hesitate to contact me.
Education
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University of Johannesburg
Jan 2011 – Dec 2013
National Diploma, Small Business Management