I have more than 4 years of experience working in the Customer Service field at Govassist.com. I learn fast, I'm very committed to any task and job. I like to give my best. I look for solutions to any given circumstance.
Experience
Govassist.com
Sep 2020 – Aug 2024
San Juan, Puerto Rico
Level 2 Customer support representative
• Provide customer service in the US visa process with the highest Quality standards.
• Attend VIP clients with difficult visa cases to increase their chances to get a US visa.
• Provide support to the Level 1 agents with their visa cases.
