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Lea De la Pena

Customer Service Representative

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Intro
Davao City, Philippines
Consumer Services
Joined March 21, 2023

Languages

English
-
Fluent
About
I am a reliable and hardworking individual who has over 12 years of experience giving professional, efficient, and high-quality service to businesses I've worked with. I am skilled in communicating with clients via phone, chat, or email. Here's what I can do for you: - High-quality Customer Service. - Minimize customer dissatisfaction and increase customer loyalty. - Emails and Live Chat Support - Fast learner - Attention to detail and passion for what I do. - Deal with and help resolve any customer complaints. - Have excellent skills in working in both team-based and independent capacities. - Adept at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency with a keen focus on detail and the impact of the finished product. - Loves to get all tasks done in a timely manner.