Hi I'm Rose and I have been working as a Customer Support, Admin Assistant and Telemarketer for more than 2 years now handling Sales, Real Estate, Auto, Health Insurance, Medical campaign and Financial Planning and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives. I possessed these skills: Customer Service, Cold Calling, Skip Tracing, Research, CRM Management, General Virtual Assistant, and Data Management.
I can make 60 to 100 calls a day to/from business and private individuals and provide assistants with the goods and services we are offering. My experience has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients and provide quality assistants to customers.
I have also worked as a General Virtual Assistant and an HR where I support the development and implementation of HR initiatives and systems and do all the Admin tasks to help my clients with their business. Worked remotely on varied administrative tasks includes Data entry and database management, Scheduling and managing appointments and calendars, also set up reminders, Manage emails and responding to inquiries, escalating potential customers and Customer follow up.
I'm a Motivated, Honest, Resilient, and Flexible person.