Leigha Francis

Highly skilled Assistant with 3+ years of providing out standing support in e-mail marketing, documentation, administrative service, & more!

Message

Intro

United States

Graphic Designer & Web Developer at F.I.R.S.T. Institute

Assistant at Ambient Digital Media Studios LLC

Studied Graphic Design & Web Development at F.I.R.S.T. Institute

Studied Business Management and Administration at Georgia State University

Studied General Education at Langston Hughes High School

Joined February 14, 2025

Skills

Languages

English

Fluent

About

Highly skilled Assistant with 3+ years of providing out standing support in e-mail marketing, documentation, administrative services, and more. Adept at resolving inquiries swiftly, fostering strong client relationships, and ensuring client satisfaction through a communicative approach. Demonstrates excellent communication and interpersonal skills to handle diverse client interactions while maintaining professionalism and time management. Proficient in leveraging technology, such as Microsoft 365, to schedule appointments, manage emails, create documents, and collaborate with clients overall enhancing client satisfaction.

Experience

F.I.R.S.T. Institute

Jan 2024 – Present

Orlando, FL

Graphic Designer & Web Developer

* Learned how to use Adobe Software * Software includes Adobe Illustrator, Photoshop, InDesign, Figms, WordPress, Acrobat, and more * Designed Sticters, magazines, posters, yard signs, business cards, websites, brochures, templates, and more

Ambient Digital Media Studios LLC

Jan 2019 – Present

Atlanta, GA

Assistant

* Assisted, Coordinated, & Scheduled meetings and conferences with internal/external stakeholders * Prepared and Distributed meeting addenda's and other relevant materials * Managed the schedules & calendars of the CEO and other senior executives * Handled confidential information/documentation with discretion and maintained files * Assisted with keying in check amounts for record keeping

Phoenix Direct

Mar 2021 – Apr 2022

Duluth, GA

Associate

* Used a shipping software to review customers orders and item quantities to see items returned * Determined items damage quality to either refurbish, issue a refund, or replace to reship item * Steamed and folded clothing to be repackaged for inventory return * Managed inventory control

Education

F.I.R.S.T. Institute

Jan 2024 – Jan 2025

Certification , Graphic Design & Web Development

Georgia State University

Aug 2019 – May 2023

Associate , Business Management and Administration

Langston Hughes High School

Aug 2017 – May 2018

General Education