IT Service Desk professional with a proven track record in providing exceptional technical support and customer service. Adept at troubleshooting complex issues, managing incidents, and ensuring seamless communication between technical teams and end-users. Committed to enhancing user satisfaction and driving efficiency through innovative solutions and proactive problem-solving.
Experience
Transcom
Jan 2022 – Oct 2024
PH
IT Support
Diagnosing and resolving problems related but not limited to Desktop Windows OS, Desktop MAC OS, Microsoft applications.
