Leonardo Moura, Project Manager

About

With more than 12 years of project experience using Waterfall and Agile methodologies (Scrum, Kanban, Six Sigma and Lean Six Sigma) for many different industries such as IT, aerospace, security, manufacturing, restaurants, retail and e-commerce. Working with multicultural teams across the globe (Brazil, USA, Germany, India, Canada) using management tools such as Jira, Confluence, MS Project, Trello, Miro, spreadsheets, communicating and collaborating remotely using Google Meet, Google Workspace, Zoom, MS Teams, SharePoint. Providing analysis and insights using spreadsheets, SQL, Google Big Query, Tableau and MS Power BI for better customer experience.

Experience

GE Aviation

Mar 2013 – Feb 2021

Petrópolis - RJ - Brazil

Project Manager

Worked on projects from infrastructure to software, with waterfall and agile methodologies, from small teams to larger ones and diverse team members: from Brazil to India and the US. > Led an energy project that ended up with R$1.2mi cost savings per year > Managed IT budget of US$125k for projects > Implemented an IoT project with RFID for engine parts tracking, increasing customer satisfaction on 90% > Implemented digital signature on SAP allowing company's compliance to brazilian aviation federal agency requirements (ANAC). > Conducted software migration from legacy to new assets control system(Indysoft)

GE Aviation

Mar 2011 – Mar 2013

Petrópolis - RJ - Brazil

Project Coordinator

Oversaw a local team of 6 support analysts(L1) and external teams from India and US (L2 and L3) analysts for 3 different plants. > Implemented a brand new plant from scratch to ongoing support for 60 employees > Managed assets and support tickets(L1, L2 and L3) on Servicenow platform for 3 different plants > Led datacenter changes for servers and storage refreshes; > Coordinate network and server assets refresh for 4 different plants, 75 switches, 105 access points, 8 servers, 2 storages (Avamar and NetApp) > Implemented truly redundant connections to main and branch sites

HP - Hewlett-Packard

Apr 2006 – Feb 2011

Rio de Janeiro, Brazil

System and Test Analyst

Support to American health insurance companies like Blue Cross Blue Shield and Humana on their systems, focusing on customer support. > Analysis, fixing and testing system and its functionality > Requirements analysis > Elaboration of technical coding specifications > Monitoring project metrics > Active participation in daily, weekly and monthly meetings with US and India project teams > Preparation and sending of weekly project status report > Use of CMMI5 methodology

Education

PUC-MG

Nov 2019 – May 2021

Post Graduation, Data Science and Big Data

Google professional certificates

Apr 2021 – Apr 2021

Professional certificates, Agile Project Management

UFRJ

Aug 2005 – Jul 2007

MBA, Enterprise Management

UNESA

Mar 2002 – Jun 2005

Graduation, Management and Creation of Web Environments

Leonardo Moura

Project Manager

Skills

Languages