I am a highly experienced and dependable Virtual Assistant, Executive Assistant, and Property Manager with a strong background in administration, real estate, e-commerce, construction, and digital marketing. Over the years, I have supported executives, business owners, and teams remotely, providing reliable assistance in operations, client relations, and process optimization.
Property & Lettings Management: Oversaw short-term rental operations across Airbnb, VRBO, Booking.com, and Expedia, managing guest relations, dynamic pricing (Pricelabs), and vendor coordination while maintaining Superhost/Premier Partner status. Skilled in Hostaway, Guesty, Breezeway, and Acquaint CRM for property records, compliance tracking, and tenant/landlord relations.
Executive & Administrative Support: Delivered comprehensive support in calendar management, email handling, scheduling, meeting coordination, and document preparation. Proficient in Google Workspace, Microsoft Office, Dropbox, Trello/Asana, and Calendly, with strong skills in discretion, confidentiality, and workflow efficiency.
E-commerce & Web Development: Managed Amazon and Shopify stores, handling product listings, SEO optimization, inventory, and order fulfillment. Designed and maintained Wix and WordPress websites, integrating e-commerce, booking systems, Mailchimp, and payment gateways. Experienced with analytics, reporting, and performance optimization.
Digital Marketing & Social Media: Created and scheduled content with Canva, Meta Business Suite, Buffer, Later, and managed ad campaigns on Google and social platforms. Skilled in organic and paid marketing strategies, content creation, and short-form video production for Instagram Reels and TikTok.
Construction & Outsourcing Support: Coordinated permits, cost estimates, scopes of work, and bookkeeping (QuickBooks, Xero) for construction projects. Supported HR and outsourcing processes including recruitment, onboarding, and benefits administration, while ensuring confidentiality and timely execution.
Across all roles, I bring strong attention to detail, problem-solving, and organizational abilities, combined with adaptability to new systems and workflows. My experience reflects a proven ability to streamline operations, improve client satisfaction, and support business growth across multiple industries.