🚀Do you need a scalable solution to handle increasing customer support demands?
âš¡ I'm experienced in the BPO sector and have had various roles with American organizations, ranging from voice and non-voice projects (chat support, email handling, and data entry) to freelance snippet writing.
🎯 Customer Support (Email, Chat, Inbound, and Outbound)
🎯 Data Entry
🎯 Zendesk
🎯 General Office and Google Suite
Let's uncover the ways I can contribute.
Experience
Dorm Room Movers
Feb 2023 – Present
Remote
Sales/ Customer Service Representative
∙ Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. ∙
Took payment information and other pertinent information such as addresses and phone numbers to place
orders.
∙ Complied with company policies and procedures by encouraging positive and effective work environment
among all employees.
∙ Resolved concerns with products or services to help with retention and drive sales
