I'm a Senior patient Care Specialist with 5 years experience.
Experience
Government of Rivers state primary health Center
Jan 2017 – Present
Nigeria
Senior Patient Care/Support specialist
Emanate our brand and personality in every customer interaction.
-Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
-Translate our product and all customer communications like newsletters, lifecycle emails, and more
-Develop expertise on our product and internal software to help our customers efficiently
-Maintain happiness and positivity in every customer and team interaction
Apex light pharmacy
Jan 2015 – Dec 2016
Nigeria
Client service specialist
Delivery of excellent and exceptional customer service experience.