Lina Baron

Experienced VA and Customer Care Specialist, Online Community Management

Message

Intro

Panama City, Panama

Medical Interpreter at Telelanguage, WorldWide Interpreters, LSA, CTS Language Link, ULG, Lionbridge

Studied 120-hour TEFL Certification at ICOES

Studied Nutrition at Ashworth College

Studied 440 License at Central Insurance School

Studied High School Diploma at Plantation High School

Joined March 23, 2022

Skills

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

Italian

Basic

German

Basic

About

I have ample customer and client success experience. From the start of my career as a customer service representative over 16 years ago, I have implemented strategies that have been successful in accomplishing the end goals and have surpassed all expectations.

Experience

Telelanguage, WorldWide Interpreters, LSA, CTS Language Link, ULG, Lionbridge

Aug 2006 – Present

remote

Medical Interpreter

Medical and social telephonic Interpreter to Spanish and from Spanish

Open English

Apr 2012 – Mar 2022

remote

Online English Teacher

Online English Teacher for Latin American children

Ciao GmbH

Sep 2007 – Jun 2008

Munich, Germany

Online Community Manager

Overseeing all of the incoming inquiries and problems with the webpage, delegating to the responsible team, interacting with the Online Community, reviewing and approving posts and reviews, releasing payments, acting as a Moderator

Allstate Insurance

Nov 2004 – Aug 2006

Plantation, Florida, USA

CPSR-Certified Professional Service Representative

Certified Professional Service Representative, with a 440 License in Auto and Property Insurance

Education

ICOES

Aug 2021 – Sep 2021

TEFL, 120-hour TEFL Certification

Ashworth College

Jun 2003 – Jul 2005

Nutrition Specialist, Nutrition

Central Insurance School

Nov 2004 – Dec 2004

CPSR-Certified Professional Service Representative, 440 License

Plantation High School

Aug 2001 – Jun 2003

High School Diploma

General

Job Categories

Help & Support