Lina Rodríguez

Administrative Assistant

Message

Intro

Santo Domingo Este, Dominican Republic

Workforce Scheduler at Alorica Inc.

Studied at Unapec

Studied at e-Commerce Virtual Assistant Workshop by Giulia Chilin

Studied at Udemy

Studied at Real Estate Agency Management

Studied at Domestika

Studied at Microsoft Office

Executive Office

Joined July 11, 2022

Skills

Languages

English

Fluent

Spanish

Native or Bilingual

About

Results-focused assistant/scheduler with strength in organization, data management and planning. Proactive leader with strengths in communication and collaboration. Proficient in leveraging strategies and executive-administrative knowledge. Adept at managing concurrent aims to promote efficiency and influence positive outcomes.

Experience

Alorica Inc.

Jun 2018 – Present

Santo Domingo

Workforce Scheduler

- Association, liaison and executive-administrative coordination in the creation and articulation of policies and profit opportunities. - Strategic planning and forecasting of performance and logistics management. - Review, control and standardization of processes.

Inmobiliria Leticia María SRL

Jun 2021 – Sep 2021

Santo Domingo

Real Estate Agent

- Perform real estate market analysis. - Build and deliver training courses for Real Estate Agents. - Stay current with real estate markets, trends and best practices. - Answer phone calls/emails and schedule appointments and showings. - Create and distribute promotional material. Manage social media presence.

Alorica Inc.

Apr 2016 – Jun 2018

Santo Domingo

Workforce Analyst

- Responsible for coordinating the proper allocation of staff in the production area to meet the service level goals. - Run and analyze reports with the result of making recommendations to adjust staffing levels to meet the department's productivity and profitability goals.

Alorica Inc.

Aug 2015 – Apr 2016

Santo Domingo

Customer Service Representative

- Assessed customer needs and upsold products and services to maximize sales. - Use of professional and effective communication to solve problems. - Review and resolution of internal and external discrepancies.

Education

Unapec

Apr 2020 – Present

Marketing

e-Commerce Virtual Assistant Workshop by Giulia Chilin

– Feb 2022

E-Commerce Virtual Assistant

Udemy

– Oct 2021

Virtual Assistant by Megan Walker

Real Estate Agency Management

– Jun 2021

Real Estate Agent

Domestika

– Aug 2020

Brand Strategy on Instagram

Microsoft Office

– Sep 2015

Office PowerPoint 2010: Microsoft Office Specialist