Linda Hasnam

Customer Service Representative

Message

Intro

Jakarta, Indonesia

Owner at DOD (Design Oncu Dafina)

Studied Business Management at IPB University

Studied Hotel Management at National Hotel Institute (Sekolah Tinggi Pariwisata) Bandung

Writing & Editing

Joined March 5, 2024

Skills

Languages

Indonesian

Native or Bilingual

English

Fluent

About

I worked as an IT Customer Support Representative for a multinational oil and gas company in my country for 7 years. I have several experience as a customer service and administration employee in other industries. I am used to handling customer complaint and inquiry by using various tools like messenger/chat, telephone, email and direct meetings. I am known for my politeness, in answering and responding to a customer inquiry. I am good in analysis and problem solving when it is required by a client/customer.

Experience

DOD (Design Oncu Dafina)

Mar 2017 – Present

Bogor

Owner

Handbag Craft Owner and Korean Brand Ambassador for Skincare and Healthcare

Education

IPB University

Aug 2013 – Dec 2016

Magister Management , Business Management

National Hotel Institute (Sekolah Tinggi Pariwisata) Bandung

Jul 1994 – Feb 1999

Bachelor Degree, Hotel Management