Multifaceted professional with 10+ years’ experience across customer service, education, and creative arts. Proven track record of improving engagement, streamlining operations, and delivering top-tier service in both educational and fast-paced commercial environments.
Adept at balancing empathy with efficiency, and creativity with structure.
Experience
Paul Sanders CPA
Apr 2025 – Present
Long Beach, CA, USA
Receptionist
Streamlined digital and paper filing systems, improving retrieval speed and data accuracy through effective organization and operational support, resulting in a 30% reduction in document retrieval time.
Supported financial staff with clerical tasks, enhancing customer service and office equipment handling, boosting back-office efficiency while improving communication, collaboration, and service quality with team members, managing phone calls and direct calls effectively to assist patients.
