Linnea Tuggle, Training and Project Manager

About

Seasoned Training Manager and talented leader with fifteen years of professional experience applying exceptional project management, customer service, and problem-solving abilities toward enhancing business plans and day-to-day activities. Excellent communication skills, talent for spotting areas needing improvement, and implementing changes with a strategic approach. Adept at using independent decision-making skills and sound judgment to positively impact company success.

Experience

Lightshade

Sep 2020 – Mar 2023

Denver, CO

Training Manager

-Identified training needs and developed standard operating procedures for 11 retail locations -Designed, planned, organized, and directed orientation and training programs for 200+ employees -Presented information using a variety of instructional techniques, such as training videos, virtual meetings, and in-person team exercises -Project managed the end-to-end digital transformation of Learning and Development, working with third-party LMS providers to build and ensure the adoption of companywide Product Knowledge modules -Completed projects in collaboration with operations, marketing, and inventory departments to maintain alignment with target deadlines and financial objectives -Assisted the marketing department with creating and approving content for advertising purposes -Assisted with executing individual business plans for each retail location to exceed revenue goals by 5% QoQ

Lightshade

Feb 2017 – Sep 2020

Denver, CO

Store Manager

-Managed 20+ store employees in a fast-paced retail environment, including hiring, training, scheduling, and performance evaluations -Maximized sales by coaching sales associates to exceed revenue goals by 3% MoM and 5% YoY -Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success -Reviewed performance data to monitor and measure productivity, goal progress, and activity levels

Sense of Healing

Sep 2013 – Feb 2017

Denver, CO

Store Manager

-Managed medical cannabis retail location and on-site cultivation facility -Monitored proper handling of administrative and inventory needs, ensuring effective allocation of resources and necessary finances -Performed statistical analyses to gather data for operational and forecast team needs

Education

Community College of Denver

Aug 2011 – Dec 2013

Associate of Arts, Graphic Design

Linnea Tuggle

Training and Project Manager

Skills

Languages