Lionette Nchari

BILINGUAL CUSTOMER SERVICE & SUCCESS REPRESENTATIVE

Message

Intro

Netherlands

Studied at Manchester Metropolitan University

Studied at University of Buea

Consumer Services

linkedin.com/in/lionette-nchari-61951a205

Joined March 5, 2021

Skills

Languages

French

Native or Bilingual

English

Native or Bilingual

About

Enthusiastic, dedicated, and customer-oriented professional with a strong background in providing support to clients by providing extraordinary customer service and ensuring client satisfaction through high-quality service. Highly capable of functioning as a Customer Service and Success Representative, solving day-to-day problems by executing a moderate scale of customer service activities with direct oversight. Exceptionally focused with a solution-driven attitude and in-depth knowledge in interacting with customers while utilizing customer service practices and procedures to identify areas of improvement. Proven expertise in developing deep and meaningful relationships with customers, offering personalized solutions to meet their unique needs. Bilingual in both English and French and a forerunner skilled at communicating effectively with diverse groups of people in written, verbal, and presentation formats. Equipped with an excellent work ethic, strong sense of responsibility, and admirable track record of dependability, pooled with absolute integrity.

Experience

Sterling Space-UK

Dec 2015 – Jan 2020

MANAGING ASSISTANT

OSJCT Lake House Care Home and Day Centre

Jul 2013 – Nov 2015

LEAD CARE ASSISTANT

Creative Support

Mar 2011 – Jun 2013

SUPPORT WORKER

Education

Manchester Metropolitan University

Jun 2009 – Jul 2010

Post Graduate Diploma (PGDip) in Career Guidance

University of Buea

Jun 2000 – Jun 2003

Bachelor of Science (BSc) Honours in Sociology and Anthropology