Lisette van 't Veer, Projectmanager

Experience

Eno Health Insurer

May 2021 – Present

Netherlands

Projectmanager Care

As project manager Healthcare within this health insurer I am involved in internal and external projects. I switch to operational, tactical and strategic level. My main project is the implementation of a new funding for Mental Health Care, in which I involve policy, purchasing, ICT as well as legal and financial aspects.

The municipality of Heemskerk

Jan 2021 – Jul 2021

Netherlands

Projectmanager Interim

The Municipality of Heemskerk has several themes and projects running side by side and is looking for a way to coordinate the cohesion between all current initiatives. In this assignment I was asked to set up a working method/process for this and to properly visualize the current situation. Associated tasks: • Setting up a monitor/dashboard • Stakeholder interviews • Retrieve all existing projects, schedules, working methods. • Safeguarding the working method within the organization

The Municipality of Rotterdam

Nov 2020 – May 2021

Netherlands

Projectleader interim

The Municipality of Rotterdam deals with local, regional and national care providers for childcare. Message traffic should be used for the declaration of the care provided. This process is not going well and therefore I was asked to analyze the cause and to draw up and implement an improvement plan Associated tasks: • Prepare problem analyses • Stakeholder interviews • Drafting and reporting progress to the stakeholders • Project management/management of the project group • Process Optimization • Improve collaboration between involved parties

Boogh Foundation

May 2019 – Oct 2020

Netherlands

Interim project manager operational management

Boogh is an organization that treats and guides people with acquired brain injuries In this assignment I worked together with the employees of Boogh on a future-proof organization. Associated tasks: • Conducting analyzes with the aim of making improvement proposals. • Implement improvement proposals on various business issues and processes. i.a. in the field of productivity, capacity, purchasing, tendering and housing. • Focus on primary process and administrative organization • Drawing up Business cases to provide insight into measures • Giving workshops • Connecting employees and policy • Drafting policy documents, work instructions and reports Result: €885,000 in revenue increase and cost savings.

Rabobank (local)

Mar 2011 – Oct 2017

Netherlands

Account manager SME

My main activities consist of keeping in touch with the customer, scheduling appointments and elaborating our customer's requests in the field of payment and financing. Here I hadsome coordinating tasks/responsibilities for about 8/9 collegues. I am also a functional administrator with regard to the CRM system Siebel.

Education

GoodHabitz

Jul 2021 – Aug 2021

Agile Management Masterclass, Agile management / Projectmanagement

LOI

Aug 2020 – Nov 2020

Prince 2 Foundation, Projectmanagement

DPA Benkis/Rabobank

Jan 2015 – Jul 2015

Basis Business Finance

NHL

Sep 2009 – Jul 2013

Bachelor of Economics, Banking and assurance

Lisette van 't Veer

Projectmanager

Skills

Languages